You may be able to find some Andersons products in your local hardware or garden store, but the majority of the products we have on this website are sold exclusively online.

Product documents can be found for each product in their product detail page. Click into the product you are looking for and on the right side under "Documents" you will find the product document PDFs. Spreader settings can also be found further down the page, on product labels, and in the "Spreader Settings" page located in the upper right hand corner of this website.

We offer pallet quantities for most products. Use the “Request Pallet Pricing” button on the product page of the product you are interested in if you’d like a quote. You will be prompted to fill out a contact form, and a member of our customer service team will follow up with you shortly after.

At the top of any page, you will find a drop-down menu under “SHOP” that lists our main categories. When you click on any of these categories, it will take you to all the products that fall into that category. Each category page will be organized with subcategories. In addition, you can use the search bar at the top right of each page.

Each product detail page should have directions on when to apply the product. Click on the product you are interested in, and scroll down to the "When to use" section.

There are also application calendars available on our website that are easy to follow. The steps and timing laid out in the calendars should be used as a guide, and depending on your specific conditions from year to year and your own unique lawn’s needs, the steps and timing can be modified or altered. The calendars can be found under "Learn" at the top of the website and below:

• Warm Season Grass: Lawn Care Calendar
• Cool Season Grass: Lawn Care Calendar
• The Andersons Lawn Program: Lawn Care Calendar
• Lawnbox® Organic Bundles: Application Calendars
• Elite Program Calendar

The most accurate way of knowing what the best fertilizer is for your lawn is by doing a soil test. Soil test results will provide an analysis of nutrient levels in your lawn. It will also come back with product recommendations based on your soil's results. If you're not able to do a soil test, The Andersons Lawn Program is another great option if you want a nice-looking lawn. With just four applications, your lawn care needs will be covered for the entire growing season. If a multi-step program is still more than you're interested in doing, the majority of experts and studies say the same thing: apply a 4-1-2 ratio fertilizer for the best results as a regular maintenance application. Core™ 24-6-12 is formulated with that 4-1-2 ratio (24-6-12) and also contains iron and other micronutrients. If you have specific needs or concerns in your lawn, a member of our customer service team is happy to help.

You will need to determine your square footage first. Information on how to do that can be found here. Then, refer to your products label for coverage information. Coverage can also be found on each product detail page.

First, check to make sure you utilized the proper spreader setting. If not, you'll want to make sure to double check that before your next application, as each product is different. Leftover product should be stored airtight in a cool and dry place. Fasten the original bag closed or transfer the leftover product into another airtight container. Our lawn products should be used within 2 years of purchase date.

With our patented Dispersing Granule "DG" Technology, particles break down into thousands of microparticles that can enter the soil profile and root zone. DG Technology ensures 100% of the applied nutrients are delivered right where you need them, with complete and even coverage. - Click here to learn more

After placing your order, you should see an order confirmation screen. You will also receive an order confirmation email. If you have an account, you can also log in and see your order history in your account.

For one-time purchase orders, please reach out to customer service as soon as possible if you need to cancel or change the shipping address. The shipping process is initiated quickly and once the warehouse begins to pack the order for shipment, we are no longer able to cancel or update addresses. Products cannot be changed or added once order is confirmed and will need to either be cancelled or a new order will need to be placed. 

For subscription orders, you can edit or cancel an order in between shipments by going into your "Subscription Orders" in your account.

Some items in your order may ship separately and, as a result, arrive within a few days of each other. If you still haven't received all of your items within a few days, please reach out to our customer service team.

Soil test kits ship separately from other Andersons Lawn products.

Our apologies for the inconvenience. Please reach out to customer service with photos of the defective item and we will work with you to ship a replacement.

The packaging of our products can change from time to time. If the label of the item you received matches the description of what you purchased, you received the correct item. This is nothing to worry about and the product inside the bag will be the same. If you are still unsure if you received the correct item, contact customer service with photos of the item you received.

We ship via UPS or USPS (soil test kits). Shipping lead times can vary throughout the year. Typically, you will receive your order within 1-3 business days from your purchase date. Once your order is shipped you will receive an “Order Shipped” email with tracking information. Some items in your order may ship separately and, as a result, arrive within a few days of each other.

We ship to physical addresses (sorry no PO Boxes) within the continental U.S. (excluding Alaska, Hawaii, and Puerto Rico).

Due to state regulatory restrictions, certain products are not available for sale in all states. State sales restrictions will be noted on the product’s page.

We accept returns of unopened products within 30 days of purchase. The cost of the shipping label will be deducted from your refund. Please reach out to customer service regarding returns.

All orders ship out free of charge via UPS or USPS within a day of purchase. Unfortunately we do not offer expedited shipping options.

Try the “forget your password?” option on the account sign-in page. If you have an account, you will receive an email with a link to reset your password. If you do not have an account, it will say “incorrect email or password”. If this is the case, please consider signing up! With an account you will be able to save your shipping information for faster future checkouts, see your order history and participate in our loyalty and rewards program. If you thought you had an account and it says “incorrect email or password” on the “Forget your password?” screen, try a different email address you may have. If you still have trouble, contact customer service.

At the top of any page, you will find a drop-down menu under “Shop” that lists our main categories. When you click on any of these categories, it will take you to all the products that fall into that category. In addition, you can use the search bar at the top right of each page.

We're confident you'll love the results from our products. If for some reason you don't, after following proper product application, please reach out to customer service.